You've done good work for these people. They just forgot you exist. PipeIQ sends a short, personal text to your lapsed customers — replies land in a dashboard, not your personal phone. No marketing degree needed.
Start Free — 10 SMS Credits, No Card Required →No card · 10 free credits once your email and mobile are verified · 5 texts a day on the trial · Cancel anytime
When you're ready to go live: £199/month, texts 10p each, or from 7.3p in bundles. No setup fee, no minimum term.
Sound Familiar?
Your old customers liked you enough to book you once. Most of them would book again — they've just moved on because you never followed up.
New leads cost money. Getting someone who's already used you to rebook costs a text message. Most trades never make that call — or that text.
Every job you've ever done left behind a customer who already trusts your work. That's your most valuable asset — and it's sitting in a spreadsheet doing nothing.
You can't answer the phone when you're under a sink or up a ladder. Missed calls mean missed jobs. Every unanswered ring is money someone else picked up.
Considering an auto-text app rather than someone answering? Read what missed call text back does, and what it misses — UK prices, in plain English.
How It Works
Upload your list, write your message, press send. Replies come back to a dashboard — not your personal number.
Drop in a spreadsheet of old customers — names and mobile numbers. PipeIQ checks every number against the TPS register so you're only texting people you're legally allowed to contact.
Keep it simple and human. Use their first name. Tell them who you are. Ask if they still need you. PipeIQ sends it from a real UK mobile number — so it looks like a proper text, not spam. Your own dedicated number comes with the £199/mo plan.
Every reply lands in your PipeIQ dashboard — not your personal phone. You see who replied, what they said, and you can respond from the same place. No missed messages, no chaos.
Your Trade
Here's exactly what plumbers, electricians, gas engineers and builders send — and the kind of results they get back.
Plumbing
A list of 100 people you've done boiler services or plumbing work for. Text them in September. Fill your winter diary without spending a penny on ads.
Electrical
If you installed a consumer unit, an EV charger, or rewired a property 12–18 months ago, those customers are due a follow-up. SMS gets read. Email doesn't.
Gas Engineering
Gas safety certs need renewing every year. Your past customers know that — they just need someone to remind them. A simple text, sent at the right time, keeps your diary full.
Building & Decorating
Anyone you did a job for 6–24 months ago might need more work — or know someone who does. A short friendly text re-opens that relationship. Most builders never bother.
See her before you ring her
Forty-two seconds: the call you didn't hear, the job that went to the next name on the list, and what Aria does about it.
Meet Aria — PipeIQ's AI Assistant
When a customer calls back after your text and you're up a ladder or under a sink, Aria answers. She's PipeIQ's AI call-handler — picks up, asks the right questions, and books the job for you. Not on the tools? The same call-handler is set up for shops, salons, garages and clinics.
Aria is live. Ring the demo line, hear her handle a real call, and have her answering your phone the same day. Plans start at £59/mo with no setup fee and no contract.
Hear her before you decide.
She rings you from 07888 862 247 — the same number shown below, so you know it is her.
Tap to ring Aria yourself — 07888 862 247Play the customer — describe a leak or a dead boiler. She answers day or night.
UK mobiles only. We use your number for this one demo call and nothing else — one call per number per day. Aria is a separate product from the SMS platform and starts at £59/mo. See Aria plans →
Marketing & Business Services
You tell PipeIQ what a campaign is for when you build it, and the platform enforces the right sending hours for you. You can't accidentally market to someone at 11pm.
Anything selling something. Queued outside those hours and sent when the window opens — the platform blocks it rather than letting it go.
For example: “Haven’t seen you in a while — 15% off your next service this month.” · “New customer offer — book a boiler service before the end of March.”
Messages your customer is expecting because they’ve already booked or bought. Not marketing, so the marketing window doesn’t apply — but still daytime only.
For example: “Your engineer is booked for Thursday 9am — reply R to reschedule.” · “We’re running about 40 minutes late, sorry.” · “Your invoice is ready.”
Time-critical only. You declare it when you build the campaign and it's written into the audit log, so this isn't a loophole for late-night marketing.
For example: “Your verification code is 4471.” · “Emergency callout confirmed — engineer on the way, ETA 45 mins.”
Marketing hours are best practice rather than law, so an account can consciously override them for a specific campaign — when it does, the override is logged. Service and urgent messages are only exempt from the marketing window because they genuinely aren’t marketing; sending a promotion under a service label is the one thing that would put you the wrong side of PECR.
Is This Legal?
There are rules about texting people for marketing in the UK. PipeIQ handles all of it automatically so you don't have to think about it.
The Telephone Preference Service (TPS) is a list of people who've opted out of marketing calls and texts. PipeIQ checks every number against it before you send anything — so you're only texting people it's legal to contact.
If you've done work for someone in the past, you have a legitimate reason to follow up. PipeIQ logs the lawful basis for every campaign — giving you a paper trail if anyone ever asks.
If someone replies STOP, PipeIQ removes them instantly and never texts them again from your number. You don't have to manage it — it just happens.
PipeIQ is operated by TradeBoost AI Ltd, registered with the UK Information Commissioner's Office. You're working with a proper UK business — not a fly-by-night SMS tool.
Pricing
One price. No contracts. Cancel if it's not working — but one rebooked job usually covers the whole month.
Your 10 free credits are released once your email and mobile are verified, and the trial sends up to 5 texts a day. Add payment details when you're ready to go live and the daily cap comes off. Cancel anytime.
One credit is deducted per text, and credits cost 10p each, or from 7.3p in bundles. One text is up to 160 characters. Top up whenever you need more. Volume packs available — credits never expire. TradeBoost AI Ltd is not VAT registered, so no VAT is added. The prices above are the whole price.
The free trial releases 10 free credits once your email and mobile are verified, and sends up to 5 texts a day. Tell us the trade and the area and we will set the account up properly — your own dedicated UK mobile number, and no daily cap. We read these ourselves and come back the same day.
No card on this form. We reply, agree it, then invoice you — nothing is charged here.
Questions
Yes — if you've previously done work for them, you have a legitimate reason to follow up. The key rule is that you can't text anyone registered with the TPS (Telephone Preference Service). PipeIQ screens every number before you send, so that's handled automatically.
If anyone replies STOP, PipeIQ removes them from your list instantly and automatically. You don't have to do anything. They'll never receive another text from your number.
They get a text from a proper UK mobile number — dedicated to you. It looks like a normal text from a tradesperson. Not a shortcode, not a marketing blast. Just a short, personal message like they'd get from a friend of a friend.
No. All replies go to your PipeIQ dashboard. You can check them on your phone or computer when you're free — not while you're mid-job. Nothing hits your personal number.
No. If you can send an email and open a spreadsheet, you can use PipeIQ. You upload your customer list, type your message, and press send. There's nothing to install, no code, no technical setup. Most trades are up and running within 20 minutes.
Yes. Monthly rolling, no lock-in, no cancellation fee. Cancel from your account settings and you won't be charged again.
Aria is our AI call-handler, and she is live now. When someone rings and you can't pick up, Aria answers, works out what they need, and books the job. She is a separate product from the SMS platform — plans start with 14 days free, then £59/mo, no setup fee, cancel anytime. Hear a real recorded call on the Aria page.
Get Started
Start free with 10 SMS credits — no card, no commitment. If it works (and it does), it's £199 a month. One rebooked job covers the cost.
Start Free — 10 SMS Credits, No Card Required →No card · 10 free credits once your email and mobile are verified · 5 texts a day on the trial · Cancel anytime
Would rather talk to someone than fill in a form? Ring 07883 304 109 — that is Aria, our own AI receptionist. Tell her what you need and she will take your details and get you a call back.