GoHighLevel is a US-based platform with no ICO registration, no PECR handling, and no TPS screening. If you're running SMS campaigns for UK clients, that's your risk — not theirs.
Every row below matters when a data subject complains to the ICO.
| PipeIQ | GoHighLevel | |
|---|---|---|
| ICO Registered Data Processor | ✓ ZC164080 — publicly verifiable | ✗ US company, not ICO registered |
| PECR STOP / Opt-Out Handling | ✓ Automatic STOP webhook — built in | ✗ No PECR mention in platform |
| TPS Screening Before B2C Campaigns | ✓ Enforced — campaigns blocked without TPS check | ✗ No enforcement — manual only |
| UK GDPR Article 28 DPA | ✓ Signed at onboarding — automatic | ✗ US-law SaaS terms only |
| Dedicated UK Number Per Agency Client | ✓ Provisioned automatically at client setup | ✗ Manual Twilio integration required |
| Pricing Transparency | ✓ £199/mo flat + from 10p per text (160 chars). No per-seat fees | ✗ Per-seat + add-ons + Twilio usage + segment maths |
| FX Exposure | ✓ GBP billing — zero FX risk | ✗ USD pricing — £280–350/mo after FX + VAT |
| Support Timezone | ✓ UK business hours (GMT/BST) | ✗ US timezone — evening-only for UK |
| Built for UK Trades / Agency Vertical | ✓ Purpose-built for UK agency SMS use case | ✗ US-market CRM retrofitted for UK |
| Data Residency | ✓ UK/EEA — no SCCs required | ✗ US servers — requires SCCs for transfers |
The ICO can fine organisations up to £17.5m — or 4% of global turnover — for serious PECR breaches. If you're running SMS campaigns for UK clients through a platform that has no ICO registration and no PECR handling, the liability sits with you, not your platform provider.
This is not legal advice. Consult a qualified UK data protection practitioner for your specific circumstances. ICO registration ZC164080 is publicly verifiable at ico.org.uk.
Everything below is automatic at signup. No configuration, no legal team required.
PipeIQ is registered with the ICO as a data processor. Your clients' data is handled by a UK-registered entity — not a US SaaS company.
ZC164080Every agency signs a UK GDPR-compliant Data Processing Agreement before accessing the platform. The legal relationship is documented from day one.
When a contact replies STOP, the platform suppresses them automatically. No manual list management. The opt-out is logged with a timestamp for audit purposes.
B2C campaigns cannot be launched without TPS screening. The platform enforces this at campaign activation — it's not a checkbox, it's a hard gate.
Each agency client gets their own Ofcom-regulated UK mobile number. No shared pools, no number recycling, no cross-contamination between client sends.
UK GDPR requires you to notify the ICO within 72 hours of a breach. PipeIQ's incident workflow is built around this deadline — not added as an afterthought.
Data Subject Access Requests must be fulfilled within 30 days. PipeIQ structures contact data so you can export, suppress, or delete a data subject's records cleanly.
No Standard Contractual Clauses required. Your clients' contact data stays within UK/EEA jurisdiction — reducing your transfer risk to zero.
GoHighLevel's headline price is $97–$297/mo. By the time you add Twilio, agency seats, and do the FX maths, the real cost is very different.
Join UK marketing agencies that run compliant SMS campaigns without the FX headaches, manual Twilio setup, or compliance gaps of a US platform.
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