What does the free trial include?
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You get 10 SMS credits free — no credit card required. Enough to test a live send to real contacts and see the full platform. When you're ready, upgrade to Business at £199/mo + from 10p per SMS sent.
Is there a contract or minimum term?
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No. Monthly rolling, cancel any time. No notice period, no cancellation fees.
How does the 10p/SMS pricing work?
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You buy SMS credits in advance. 1 credit = 1 standard SMS segment (up to 160 characters). Credits never expire — it's a standard price of from 10p per SMS sent.
How many clients can I manage on one account?
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It depends on your plan. Starter (free) supports 1 client and 1 campaign at a time on a shared UK number. Business (£199/mo) gives you 1 dedicated UK number with no cap on campaigns or contact lists. Agency (£349/mo, waitlist) steps up to 3 dedicated UK numbers and 5 team logins. White Label (£599/mo, waitlist) includes 10 dedicated UK numbers, with additional numbers available at £5/mo each.
Is TPS screening included or extra?
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Included. Every contact upload is automatically screened against the TPS/CTPS register before any SMS goes out. There's no extra charge for screening — it's built into the platform.
Do you sign a Data Processing Agreement?
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Yes. Every account signs a UK GDPR Article 28 Data Processing Agreement at signup. PipeIQ is a trading name of TradeBoost AI Ltd, ICO registered ZC164080.
Can I pass the cost through to my clients?
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Yes. Most agencies mark up the platform fee and SMS credits as part of their retainer. The platform is designed for agency use — one account manages all your trade clients from a single dashboard.